I’ve been to other rehab places before, but East Bay Post Acute really stood out. I received Quality Care there in Castro Valley. The staff was attentive and helped me get back on my feet. They have a great setup for therapy and recovery. Everything felt well-organized and clean.

Unfortunately my experience with this facility was horrific besides a few nurses that I will not forget that were a tentative the facilities doctor refused care for my loved one and refused to call 911 which I ended up doing myself my loved one ended up passing away at EDEN hospital soon after this day at this facility, when I arrived, my loved one was doubled over in BED with no one around we will be taking legal action.

First off it’s a complete nightmare to find parking here!! If it’s not the smalls garage that can only fit 4 cars it’s the parking lot going up toward the rehab center. Don’t even bother coming when it’s trash day because you will be stuck waiting to enter the lot let alone be able to leave the lot. Public restrooms are super small, it steels like there’s only a foot of space between the toilet to the wall. CNA’s here give me an iffy vibe, seen a CNA cross contaminate after helping a resident relieve himself using the same gloves and touching the doorknobs/other areas of the room. The shared rooms are a con as resident don’t have a whole lot of space, all there really is the bed, small cabinet next to them, and their tv. If you plan on coming here to visit with more than 2 people don’t even bother, not enough space in those rooms! The receptionist are super super kind and helpful and easy to get along with. Food definitely needs help..

Last state review gave the this nursing home 1 star out of 5 which has improved to 2, still the lowest in the county. Shortage of physical therapists and the treatment room is inadequate for the amount of patients, causing a line of patients waiting outside to get treatment. CNA and nurses are also lacking, each treating 9+ patients each. The few parking spots for visitors is used by employees, their ADA parking is not correctly marked causing no van accessibility and they built a unpermitted building with no fire protection next to the main building to store broken wheelchairs. Elevator is been broken for years requiring having to transverse a steep pothole driveway to get to street level and Paratransit. Paint peeling off the walls of patient’s rooms exposing the lead paint that was prevalent in the 60s. Managers are inexperienced with dealing family concerns. Personnel items are often lost or such as wheelchairs, left outside to the weather. The meals of late have been unappetizing causing numerous patients I know lose weight. Cross contamination in the food such as melon dessert had the taste of onions. Security consist of a paper sign at the entrance door asking to report to the front desk, past 2/3rds of the patients rooms, where the receptionist doesn’t even record the visitors.

Jessica Tang, a nurse working here, has long left her seven-year-old son home alone and neglected. Can one really expect someone who is irresponsible toward her own child to be conscientious and responsible regarding the patients in her care? Furthermore, she has a history of marital infidelity—betraying both her family and her husband; how could someone with such a flawed moral character possibly be a competent nurse?

My mother lived at East Bay Post Acute for several years and made many friends there. Unfortunately, during that time I have seen a significant decline in both care and overall service. In the most recent state inspection in [date removed], the facility received a one star rating out of five, the lowest in the county. The facility is severely understaffed for the more than 90 residents who live there, relying on a state staffing waiver to operate. Management turnover is frequent, about twice a year, which contributes to ongoing instability. A previous administrator, [name removed], focused resources on cosmetic upgrades such as IKEA furniture and landscaping for a photo opportunity for a new website. Since then, however, the grounds have deteriorated. Picnic tables are often dirty and are even used to store Roundup herbicide. Resident accommodations are inadequate. The activity room can hold only about 16 residents, and posted menus are displayed so impossible to read.

I would not recommend this facility to anybody. My 101 year old dad was abused and due to a nutritional and hydrating program far below standards he lost 21 pounds in three weeks and nobody even tried to reverse the weight loss. He had to be sent to hospital on April 18, 2026. The rehab staff is great headed by Priyanka. They all belong at much better facilities where their talents can shine instead they are overshadowed by the poor performance of others.

I am deeply grateful for the staffs kind and consistent communication with me during my 75 year old brother’s end stage of life. I was 3000 miles away, but they went the extra mile to help me feel as if I was right by his side. His goal was to be rehabilitated, unfortunately his liver damage wouldn’t allow this to happen. We spoke daily, this was his favorite place, the best food, the best teck guy to help him with his computer or phone, the best pt group and nurses. He said the pt ladies were gently encouraging and he attended every session for weeks until he couldn’t. And when he couldn’t even talk anymore, these kind, compassionate ladies would go to his room, call me on his phone and place it on his pillow by his ear so I could talk to him. Because he was on oxygen, they would make sure I could hear his breathing as he would hear me talking.

My experience here has been more than great if I could put it in the words I would say a miracle when I came in I couldn’t walk I couldn’t do anything by myself but after a month being here and getting myself back together I can walk and I feel 1 million percent better. The staff here is out of this world especially a young gentleman by the name of Connor who goes over and beyond his duties to help families reconnect in very warm and loving environment I would suggested this facility to anyone who needs the acute care they provide.

Thank you East bay post Acute Center you’ve been a wonderful to me and my wife very caring very loving situation and you guys really worked with me and for me and my best interest in heart and my wife is his heart and I have a big thank you and keep up the good work I look forward to keep working with this team.

Erica g, was very helpful and very professional. She assisted in the EMTs in transporting patient from Gurnee to bed. She was awesome thank you. MTRANS👍😎

Great place. Great workers.

I would recommend East Bay Post Acute to anybody looking for a team that cares and goes the extra mile for your loved one.

My name is Cathy Jenkins and my experience at this facility is amazing, and the staff and CNA’s are respectful, especially Erika, Garibay Princess , Udoka are very friendly and helpful CNA nurses as well as Vanessa Wu. They are awesome to communicate with. I love this facility and the other staff members.

Amazed how good the faculty and faculty are Looked at many Rehab This is the best by far

Everyone is very nice and seem to be taking great care of my father. I would like to give a special thanks to Erica G. She was very helpful and welcoming the day my father was transferred here.

My dad loved the food also.

The nurses there….they show a lot of compassion ..I’ll name a few nurses that are awesome Renee…Marcella…Andrea to name a few…but really they are all the best CNA’s by far .friendly staff they treated me like family…clean to facility has no bad smells .Thank You Post Accute Staff….& Rehab….

This facility is an outstanding well-managed facility my name is Jonathan Doyle and I’ve been here for a while and plan to be here for a little while longer thanks

The facility has been overall excellent with some minor deficiencies but those have been attended to by the current administration that has had a very positive effect on the service here. I would recommend this facility for care of the patients.

I’m so grateful to have found East Bay Post Acute in Castro Valley, CA. After a recent surgery, I needed expert care and rehabilitation. The team, led by Rehab, provided top-notch quality care and helped me regain my strength. Their dedication to personalized rehab services was impressive, and I highly recommend East Bay Post Acute for anyone in need of quality care.

Bobby and Richard are the best?

Amazing staff who truly give great care.