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Selecting the right skilled nursing facility for yourself or a loved one can feel like a challenging process. Instead of simply taking our word for it, we encourage you to explore the many testimonials shared by our residents and their families. Their experiences highlight why so many people choose East Bay Post Acute and rate us so highly. Take a closer look at what makes our community a place for healing and compassionate care—and if you’ve been part of it, we welcome you to share your story with a review.
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72 reviews
I would not recommend this facility to anybody. My 101 year old dad was abused and due to a nutritional and hydrating program far below standards he lost 21 pounds in three weeks and nobody even tried to reverse the weight loss. He had to be sent to hospital on April 18, 2026. The rehab staff is great headed by Priyanka. They all belong at much better facilities where their talents can shine instead they are overshadowed by the poor performance of others.
I am deeply grateful for the staffs kind and consistent communication with me during my 75 year old brother’s end stage of life. I was 3000 miles away, but they went the extra mile to help me feel as if I was right by his side. His goal was to be rehabilitated, unfortunately his liver damage wouldn’t allow this to happen. We spoke daily, this was his favorite place, the best food, the best teck guy to help him with his computer or phone, the best pt group and nurses. He said the pt ladies were gently encouraging and he attended every session for weeks until he couldn’t. And when he couldn’t even talk anymore, these kind, compassionate ladies would go to his room, call me on his phone and place it on his pillow by his ear so I could talk to him. Because he was on oxygen, they would make sure I could hear his breathing as he would hear me talking.
My experience here has been more than great if I could put it in the words I would say a miracle when I came in I couldn’t walk I couldn’t do anything by myself but after a month being here and getting myself back together I can walk and I feel 1 million percent better. The staff here is out of this world especially a young gentleman by the name of Connor who goes over and beyond his duties to help families reconnect in very warm and loving environment I would suggested this facility to anyone who needs the acute care they provide.
Thank you East bay post Acute Center you’ve been a wonderful to me and my wife very caring very loving situation and you guys really worked with me and for me and my best interest in heart and my wife is his heart and I have a big thank you and keep up the good work I look forward to keep working with this team.
Erica g, was very helpful and very professional. She assisted in the EMTs in transporting patient from Gurnee to bed. She was awesome thank you. MTRANS👍😎
Great place. Great workers.
I would recommend East Bay Post Acute to anybody looking for a team that cares and goes the extra mile for your loved one.
My name is Cathy Jenkins and my experience at this facility is amazing, and the staff and CNA’s are respectful, especially Erika, Garibay Princess , Udoka are very friendly and helpful CNA nurses as well as Vanessa Wu. They are awesome to communicate with. I love this facility and the other staff members.
Amazed how good the faculty and faculty are Looked at many Rehab This is the best by far
Everyone is very nice and seem to be taking great care of my father. I would like to give a special thanks to Erica G. She was very helpful and welcoming the day my father was transferred here.
My dad loved the food also.
The nurses there….they show a lot of compassion ..I’ll name a few nurses that are awesome Renee…Marcella…Andrea to name a few…but really they are all the best CNA’s by far .friendly staff they treated me like family…clean to facility has no bad smells .Thank You Post Accute Staff….& Rehab….
This facility is an outstanding well-managed facility my name is Jonathan Doyle and I’ve been here for a while and plan to be here for a little while longer thanks
The facility has been overall excellent with some minor deficiencies but those have been attended to by the current administration that has had a very positive effect on the service here. I would recommend this facility for care of the patients.
I’m so grateful to have found East Bay Post Acute in Castro Valley, CA. After a recent surgery, I needed expert care and rehabilitation. The team, led by Rehab, provided top-notch quality care and helped me regain my strength. Their dedication to personalized rehab services was impressive, and I highly recommend East Bay Post Acute for anyone in need of quality care.
Bobby and Richard are the best?
Amazing staff who truly give great care.
My grandpa is there and they take care of him so well he never wants to leave!! So glad we found East Bay.
When my grandma started her time at this clinic I was worried and sad to leave her. But after speaking with their staff my worries were put to rest. Friendly and caring people I trust with my grandmas health and wellness.
Have a friend that been there 4 years he likes it
Great service, response to the call lights is 9/10 staff knows how to take care of stuff. I like watching the birds in the patio and the maintenance guy was nice enough to get me a bird feeder for the patio window so I get to watch them up close. Staff has great attitude.
I love going to activities i enjoy it a lot. My stay has been great the tv had some issues but they maintenance guy took care of it promtly. Overall great facility.
The best of the best so many great people here to list a few Jesus Erik Angie Erica andrea rose Gunnar and mackenzie. I love the new landscaping outside and how clean the facility is kept up. The changes in the kitchen have been great and the food is good Devin has changed the food for the better.
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Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.
