PLEASE NOTE: Many of our standard policies have been temporarily changed due to COVID-19. Please see our COVID-19 Prevention FAQ for up-to-date information on our visitor policy, prevention measures, and more.
I'm interested! What are the next steps?
Please contact our Admissions team by calling (510) 351-3700 to discuss by phone or schedule a video chat. We’d love to get to know you better, answer any questions you might have, and have the opportunity to introduce you to a few members of our team!
What insurances do you accept?
We are proud to accept private pay, all PPOs, and a wide range of HMOs including Intermountain Healthcare (formerly HealthCare Partners), OptumCare, Medicare, Medicaid, Tricare, private pay, and more. No matter what type of insurance you have, our insurance experts will take time to help you understand your plan benefits.
Do you offer short-term rehabilitation?
Yes. At East Bay Post-Acute, your successful recovery and quick return home is our top priority. We provide a unique personalized experience whether you’re suffering from an illness or recovering from a major medical event. Physical, occupational, and speech therapy is conducted under the guidance of licensed experts and is available seven days a week.
What is your visitor policy?
At East Bay Post-Acute, we believe that family and friends play a critical role in our residents’ emotional and physical well-being. Click here for the most current, detailed information regarding available visitation options.
When will the doctor see me?
Doctors typically visit within 24 hours of admission. Your nurse will communicate any medical concerns with your doctor before and after they see you.
How often will I have therapy?
Most patients, depending on their condition and when they are admitted, will start rehab within 24 hours of admission and will receive therapy up to five times per week.
How long is a typical stay?
Each case is different and unique. Patient progress is reviewed weekly by our Interdisciplinary Team (IDT) of nurses, therapists, and dietitians. Our main goal is that you reach your highest level of independence.
Are activities available?
We offer daily activities for a wide variety of interests. For your convenience, there is an activity calendar posted in your room. Please contact the Activities Director for additional information.
What is your dining program like?
At East Bay Post-Acute, we’re proud to offer restaurant-style dining with diets designed by our full-time, in-house Registered Dietician.
Do I need to bring in my medications?
What type of clothing items should I bring?
We encourage you to bring a pair of comfortable shoes and at least seven days worth of comfortable clothing including pajamas and undergarments.
Can I bring personal belongings?
Yes! We encourage you to bring personal items such as family photos, blankets, and decorative items. Anything that will help make your stay more comfortable.
Get in touch
Front Desk Phone
Monday – Friday: 8:00am - 4:30pm
Weekends: 9:30am - 4:00pm
24/7 Admission Support
Tel: (510) 351-3700
Fax: (510) 690-9184
20259 Lake Chabot Road
Castro Valley, CA 94546
Directions & Map